Holistic Development & Wellbeing

Terms & Conditions

ABN: 24175879510​​

Registrations

Ethics and Practice standards

I am registered with the following professional Associations and Government Schemes ensuring high quality service and practice standards, and able to offer rebates for some services. Please contact me for further information. 

I am a registered Social Worker with the Australian Association of Social Workers (AASW). Through registration and membership I am bound by the Code of Ethics and Practice Standards by the AASW. 
Australian Association of Social Workers
AASW - CODE OF ETHICS
International Institute for Complementary Therapies
International Meditation Teacher & Therapist Association
Privacy Policy

Your Privacy

Cancellation Policy
Holistic Development & Wellbeing is committed to protect your privacy and confidentiality. I am bound by the Privacy and Data Protection Act 2014 in regards to the collection, storage, security, use and disclosure of any personal information. Through professional membership I am also bound to the Code of Ethics of the AASW.

Rebates & Funded Services

​​ Holistic Development & Wellbeing is unable to provide Medicare rebates, however is able to provide services through self-funded NDIS packages. 

Holistic Deveopment & Wellbeing is also a registered service provider with the Child Protection Health Program Victoria and SMG Health; able to provide fully funded services at no cost to you. 

If you would like to provide funded services to your employees, please contact me to discus your options.

Accessability 

I offer on-site/office vistits, online and phone support, along with bookings at one of the locations in the Dandenong Ranges, Victoria.

Holistic Development & Wellbeing works by appointment & booking only. 
Currently Services are restricted to online only in response to the current COVID-19 Health Alert.


Targeted Care Packages (TCP)

For services under TCP, please contact me to discuss your individual requirements and request a quote

Providing an affordable Service

Holistic Development & Wellbeing strives to provide quality as well as affordable and substainable services to you. 

The aim of Holistic Development  & Wellbeing is to provide an accessable service to support you.
At times, discounted rates can be arranged depending on your circumstances. Please contact me to discuss your options prior to making a booking.  

Fees and Charges

Holistic Development & Wellbeing is guided by the fee schedule of professional associations and provider rebates. You can see that Holistic Development's fees are below the recommended schedules for most services, to ensure affordability and accessibility for everyone. At times rebated services may incur a gap fee. Please contact me to discuss any fees and charges prior to making your appointment. Fees and charges are subject to change.
 
Payment is due at the time of your appointment or as otherwise stated in your quote. If you book online via Halaxy  payment for self-funded services is due at the time of your booking request.

A minimum non-refundable 20% deposit is required to secure any workshops, group bookings training and consultations.

Payment Options: Bank Transfer, Cash & Paypal 

Consessions, as well as payment plans can be offered at times at the discretion of Holistic Development & Wellbeing on a needs basis. Please contact me to discuss your options prior to making a booking.
Cancellations: 
   
Holistic Development & Wellbeing requires a minimum 48 hours on business days notice for cancellation and rescheduling of any service. A 50% cancellation fee will be charged. For cancellations less than 24hrs or if you do not attend an appointment the full fee will be charged, unless otherwise stated within your quote or service agreement. For services provided through EAP, cancellations with less then 48 hours notice may be counted as one of your allocated funded sessions.
 
The fee is to cover lost income, costs and time that were set aside for your appointment/booking. Late cancellations impact the ability to offer your place and booked time to someone else who might be waiting for service availability.  I understand that on occasions illness and incidents interfere with our intended schedules and appointments. Usually these occasions are unavoidable. If this situation applies to you, please contact me to discuss your options. 

Late Arrival:
If you are running late for an appointment please try to phone ahead. Consultation will commence on your arrival and finish at the original scheduled time to ensure others are not inconvenienced. Full standard fee applies. 
Invest into your future and journey to happieness today